As we transition towards a franchised network, it is essential that we have the right tools in place to manage and monitor network performance cost-effectively…Having all performance metrics readily available in one platform…will save us valuable time on administrative tasks and enable us to develop improvement plans based on in-depth and accurate data. Read news

The integration of RailSmart Virtual Campus, our learning management system, into RailSmart EDS has transformed our approach to competency management. Assessors can now access learning outcomes directly in RailSmart EDS, removing the need to jump between systems to get visibility, which greatly enhances their workflow and efficiency. With all key information in one place, our managers and assessors can focus on their core tasks, saving valuable time.

Having shifts and bus boards visible all in one place, with seamless switching between driver and vehicle views, provides an instant understanding of the day’s operation. This streamlined view makes it easier to make informed decisions quickly, boosting overall efficiency and operational confidence.

The depot allocation solution has significantly streamlined our operations, ensuring we remain 100% compliant with regulations and drastically reducing our administrative workload. The time savings in payroll alone have been transformative. Read case study

We needed a way to present information to customers in a really easy, clear, digestible way that was personal to them and their part of the network. What we wanted was to update the map automatically and so now, by having the map connected into Darwin nearly all manual intervention has gone.

We needed a way to present information to customers in a really easy, clear, digestible way that was personal to them, to their part of the network. And so that’s where the [RailSmart] live map came from.

We have come a long way since implementing RailSmart EDS as our competency management system. Going paperless is definitely the way forward, improving the environment and our efficiencies... it has improved our assessors' time to plan and undertake in-depth technical and operational assessment while automatically updating and maintaining our records, which is such a game changer.

Velociti Solutions have been great over the past few years in assisting us to tailor the system to suit our needs, its been great to work with such a customer focused team and their customer-centric approach had been instrumental in the project’s success.

We have a fully managed timetable service [with RailSmart T&T], which means train schedules for the entire network can be drawn from industry systems and displayed exactly as we want them.

RailSmart IMS helps us to ensure, during disruptive times in particular, that we are providing the very best service we can for our customers. No matter how bad the disruption, we are always taking decisions that have our customers interests at heart.

Digitalisation is going to be key in driving efficiency, improving reliability and creating a strategy for the future. It gives us the insight we need to make lasting change.

There are lots of potential customers who don’t have a whole train load, so we need to focus on how we can help them fill the trains to make them commercially viable using the capacity we’ve got. We also need to look at constraints on the network – how can we find the next path for the next train.