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Experience and expertise

30+ years

developing leading passenger
transport solutions

  • Market leader in driving efficiency for
    passenger transport operators of all sizes
  • Software innovation driven by an in-depth
    understanding of the passenger transport industry
  • Strong track record of quality delivery and
    high customer satisfaction
  • Having shifts and bus boards visible all in one place, with seamless switching between driver and vehicle views, provides an instant understanding of the day’s operation. This streamlined view makes it easier to make informed decisions quickly, boosting overall efficiency and operational confidence.
    Kurt Cappello
    Operations Manager
  • The depot allocation solution has significantly streamlined our operations, ensuring we remain 100% compliant with regulations and drastically reducing our administrative workload. The time savings in payroll alone have been transformative. Read case study
    Derek White
    Managing Director
  • We needed a way to present information to customers in a really easy, clear, digestible way that was personal to them and their part of the network. What we wanted was to update the map automatically and so now, by having the map connected into Darwin nearly all manual intervention has gone.
    John Till
    Head of Information Delivery
  • We needed a way to present information to customers in a really easy, clear, digestible way that was personal to them, to their part of the network. And so that’s where the [RailSmart] live map came from.
    John Till
    Head of Information Delivery
  • We have come along way since implementing RailSmart EDS as our competency management system. Going paperless is definitely the way forward, improving the environment and our efficiencies... it has improved our assessors time to plan and undertake in-depth technical and operational assessment while automatically updating and maintaining our records, which is such a game changer.
    Stephen Catterall
    Head of Training & Competence UK
  • Velociti Solutions have been great over the past few years in assisting us to tailor the system to suit our needs, its been great to work with such a customer focused team and their customer-centric approach had been instrumental in the project’s success.
    Stephen Catterall
    Head of Training & Competence UK
  • We have a fully managed timetable service [with RailSmart T&T], which means train schedules for the entire network can be drawn from industry systems and displayed exactly as we want them.
    Martin Howard
    Customer Relations & Customer Information Officer
  • RailSmart IMS helps us to ensure, during disruptive times in particular, that we are providing the very best service we can for our customers. No matter how bad the disruption, we are always taking decisions that have our customers interests at heart.
    John Till
    Head of Information Delivery
  • Digitalisation is going to be key in driving efficiency, improving reliability and creating a strategy for the future. It gives us the insight we need to make lasting change.
    Leann Blizsko
    Programme Manager Strategic Freight
  • There are lots of potential customers who don’t have a whole train load, so we need to focus on how we can help them fill the trains to make them commercially viable using the capacity we’ve got. We also need to look at constraints on the network – how can we find the next path for the next train.
    Maggie Simpson OBE
    Director General
  • Digital applications like Velociti's BulkSmart solution are ideal because they allow you to access data you can't always easily obtain. For SCS, this has meant we have been able to electronically deliver data that's transparent, accurate and most importantly, backs up what we want to do and allows for comprehensive decisions to be made.
    David Legge
    Consultant
  • RailSmart ORS has helped us improve the output of the team as well as the quality of the roster. We’re light-years ahead of where we were.
    Oliver Schepisi
    Director of Rail Operations
  • Transport for Greater Manchester logo
  • Merseyrail logo
  • National Express logo
  • Roberts Travel Group logo
  • HS2 railway logo
  • greater anglia logo
  • Liverpool City Region logo
  • Gatwick Express logo
  • Go Ahead Group logo
  • South Eastern logo
  • Ipswich buses logo
  • Lincolnshire country council logo
  • GB Railfreight logo
  • East Midlands Railway logo
  • Stadler logo
  • London North Eastern Railway logo
  • Rowgate group logo
  • Blackpool Transport logo grey
  • Arriva bus operator logo
  • ALSTOM logo
  • West Midlands Combined Authority Logo
  • Hull City Council
  • Reading Buses logo
  • WH davis logo
  • Stagecoach logo
  • Chiltern Railways logo
  • First Bus logo
  • Scotland Railway logo
  • Aberdeenshire Council
  • Transdev logo

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Software support desk

Effortless call logging and real-time support request monitoring. Explore the knowledge database and videos for help and guidance on the use of our applications.

Visit our self-service portal to log your item:

BUS

03330 431101
BusSupport@velociti-solutions.com

RAIL

03330 431101
RailSupport@velociti-solutions.com

The support desks are closed on UK bank holidays.

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