Your challenges

Resource and planning

Enhancing operational efficiency, service reliability, whilst ensuring safety and compliance

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Complex and dynamic operating environment
Complex and dynamic operating environment
Disparate systems providing accurate real-time information is resource intensive
Disparate systems providing accurate real-time information is resource intensive
Rail operations often involve multiple stakeholders with differing priorities
Rail operations often involve multiple stakeholders with differing priorities
Emergency situations often rushed decision-making and resource allocation
Emergency situations often rushed decision-making and resource allocation

Challenges of improving efficiency in rail

Resourcing and planning are vital for rail companies as it enhances operational efficiency, improves service reliability, ensures safety and compliance, and ultimately lead to a better experience for passengers. Investing in solutions is essential for navigating the complexities of modern rail operations and achieving long-term success.

However there are many challenges to optimise efficiency such operating in a complex and dynamic environment, disparate systems, data silos, complex regulations to meet, and , emergency situations.

Addressing these difficulties requires a strategic approach that includes investment in technology, fostering a culture of collaboration and innovation, and enhancing communication among stakeholders.

Rail networks involve numerous variables, including train schedules, maintenance needs, crew availability, and passenger demand. Coordinating these elements requires sophisticated planning and can be difficult to manage effectively.

Rail operations are subject to constant changes due to factors such as weather conditions, track maintenance, and unexpected incidents (e.g., accidents or equipment failures). These variables can disrupt planned schedules and resource allocations, making it challenging to maintain efficiency.

Many rail operators use multiple systems for different functions (e.g., scheduling, maintenance, customer service), leading to fragmented data. This lack of integration can hinder effective planning and make it difficult to access comprehensive information for decision-making.

The rail industry is subject to strict regulations regarding safety, scheduling, and operational practices. Navigating these regulations while trying to optimize resources and planning can be complex and time-consuming.

Safety is a top priority in rail operations, and ensuring that all safety protocols are followed can complicate resource planning. Balancing the need for efficiency with stringent safety requirements can be challenging.

Rail operations often involve multiple stakeholders, including train operating companies (TOCs), freight operating companies (FOCs), and infrastructure managers. Coordinating resources and planning across these entities can be difficult due to differing priorities and operational practices.

In crisis scenarios, the urgency of the situation can lead to rushed decision-making and resource allocation, which may not be optimal. Ensuring that planning remains effective under pressure is a significant challenge.

Enhance operational efficiency with our solutions

Resourcing and planning solutions developed to solve your challenges today, built with the future in mind.

Documents and data capture (DFH)

Documents and data capture (DFH)

Secure document distribution, staff acknowledgement and data collection

Online Rostering System (ORS)

Online Rostering System (ORS)

Effective resource planning, rostering and optimisation

Mobile Consisting Application (MCA)

Mobile Consisting Application (MCA)

Digitally prepare and despatch trains from yards, terminals and sidings

Bulk cargo system (Bulksmart)

Bulk cargo system (Bulksmart)

Enhance efficiency and streamline freight logistics

Data analytics and insights

Data analytics and insights

Unlock the power of your rail data with real-time insights

  • We needed a way to present information to customers in a really easy, clear, digestible way that was personal to them, to their part of the network. And so that’s where the [RailSmart] live map came from.
    John Till
    Head of Information Delivery
  • We have a fully managed timetable service [with RailSmart T&T], which means train schedules for the entire network can be drawn from industry systems and displayed exactly as we want them.
    Martin Howard
    Customer Relations & Customer Information Officer

How digital transformation can shape the future of rail

Digital transformation is the only way to build a rail industry fit for the future. Unfortunately, where innovation is happening, it tends to be disconnected rather than integrated. What the industry needs now is joined-up systems which solve everyday operational challenges and provide the insight to make genuine, lasting improvements.

This eBook explores how digitalisation is enabling train operators to run a more efficient, safer and cost-effective railway.

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Experience and expertise

30+ years

developing leading passenger
transport solutions

  • Market leader in driving efficiency for
    passenger transport operators of all sizes
  • Software innovation driven by an in-depth
    understanding of the passenger transport industry
  • Strong track record of quality delivery and
    high customer satisfaction

Start your transformation journey with our team of experts

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