RailSmart platform

Award-winning management technology empowering rail operators and suppliers to enhance efficiency, improve safety, and drive future growth

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Technology focused on solving your challenges
Operations and performance
Operations and performance
Resource and planning
Resource and planning
Safety and compliance
Safety and compliance
Customer information
Customer information
Effective communication
Effective communication

Driving forward your rail business

RailSmart is a comprehensive suite of integrated software tools designed specifically for rail businesses, aimed at enhancing safety, improving operational efficiency, and facilitating better communication across the organisation and with passengers. The platform consists of 3 suites:

People and Safety suite focusses on employees – managing their competences, learning and development, targeted distribution of essential information and tracking compliance.

Operations suite focusses on running train services – resourcing, preparing, monitoring, responding and recovering. Supporting operators with before, on and after the day service delivery and analysis of efficiency.

Customer Information suite focusses on users of passenger rail services, providing information through interactive HTML timetables and route maps, details of train service status and station facilities.

People and Safety suite focusses on employees – managing their competences, learning and development, targeted distribution of essential information and tracking compliance.

  • Employee Development System (EDS) – a proactive rail competency management system
  • Virtual Campus (VC) – deliver and track scalable, online learning experience that engage your team through our award winning Learning Management System (LMS)
  • Digital Notice Boards (DNB) – automatically update team members with the information they need via a digital notice case and a document distribution and acknowledgement solution

RailSmart streamlines processes and optimises resource allocation, leading to improved operational performance and reduced costs.

Customer Information suite focusses on users of passenger rail services, providing information through interactive HTML timetables and route maps, details of train service status and station facilities.

Our solutions provide passengers with relevant, timely, and easily digestible information through various channels.

RailSmart includes robust data reporting and analytics capabilities, allowing operators to analyse performance metrics and identify areas for improvement. This data-driven approach supports meaningful interventions that can enhance overall operational performance.

  • Operation Insights –  all essential operational information in one place for gaining valuable insights to improve operational efficiency
  • Competency Insights – gain a holistic view of your team’s competency and performance

The solutions are enhanced by direct integration with existing rail industry data systems. This integration enriches the contextual information available to both customers and colleagues, enabling more informed decision-making.

The platform facilitates better communication among team members and stakeholders, ensuring that everyone is aligned and informed.

We offer exceptional implementation and support services for RailSmart, ensuring a smooth transition and ongoing assistance. This commitment to client success helps organisations maximise the benefits of the platform.

RailSmart platform suites

An integrated set of software tools providing rail businesses with a platform to improve safety, enhance operational efficiency and communicate better.​

​With direct connections to rail industry data systems and flexible analytics capability, the RailSmart platform is built from our award-winning range of software solutions, grouped together in three application suites:

People and Safety

Managing employee competency and compliance

Customer Information

Interactive timetables and route maps on train services and station details

Productivity icon

Operations

Driving operational efficiency before, on, and after the day of service

Vision

Integration

RailSmart solutions are integrated into three distinct application suites

Industry data integration

Industry data enriches the RailSmart platform

Informed decision making

Our Insight analytics platform completes the picture for rail leaders

RailSmart suite of solutions

Delivering improved safety, communication and operational efficiency

Manage impact and customer communication in a real-time for streamlined incident management
A proactive rail competency management system
Automatically update team members with the information they need via a digital notice board and a document distribution and acknowledgment solution
Award-winning solution for delivering and tracking learning for enhanced compliance, performance, and engagement.
Simple to manage, easy-to-digest interactive route maps with a range of display options
Create and publish fully customisable and accessible online rail timetables
Unlock the power of your rail data with real-time insights
Digitally prepare and dispatch freight trains from yards, terminals, and sidings
Efficiently manage incident recording, monitoring, and resolution
‘In cab’ driver advisory system providing real-time feedback to optimise performance
Effective resource planning, rostering, and optimisation
Remote condition monitoring to support effective rolling stock management

How digital transformation can shape the future of rail

Digital transformation is the only way to build a rail industry fit for the future. Unfortunately, where innovation is happening, it tends to be disconnected rather than integrated. What the industry needs now is joined-up systems which solve everyday operational challenges and provide the insight to make genuine, lasting improvements.

This eBook explores how digitalisation is enabling train operators to run a more efficient, safer and cost-effective railway.

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  • Velociti Solutions have been great over the past few years in assisting us to tailor the system to suit our needs, its been great to work with such a customer focused team and their customer-centric approach had been instrumental in the project’s success.
    Stephen Catterall
    Head of Training & Competence UK
  • RailSmart IMS helps us to ensure, during disruptive times in particular, that we are providing the very best service we can for our customers. No matter how bad the disruption, we are always taking decisions that have our customers interests at heart.
    John Till
    Head of Information Delivery
  • Digitalisation is going to be key in driving efficiency, improving reliability and creating a strategy for the future. It gives us the insight we need to make lasting change.
    Leann Blizsko
    Programme Manager Strategic Freight
  • RailSmart ORS has helped us improve the output of the team as well as the quality of the roster. We’re light-years ahead of where we were.
    Oliver Schepisi
    Director of Rail Operations
  • Having the ability to use IFM in real, live situations, enables us to see how effective the system can be for our operations. The control team can use the system to capture the latest status and keep stakeholders updated. Utilising the actions and notifications functionality saves time, meaning the team is able to focus on managing and resolving situations safely and securely.
    Catherine Nugent
    Head of Rail Programme Delivery
  • As an organisation it is important to us that our suppliers are committed to helping us achieve our objectives and Velociti have embraced this ethos, regularly joining our competency governance meetings and inviting us to their cross-industry User Group.
    Melanie Sewell
    Safety & Environment Programme Manager
  • Going paperless is definitely the way forward, improving the environment and our efficiencies. First and foremost, RailSmart EDS has improved our assessors time to plan and undertake in-depth technical and operational assessments whilst automatically updating and maintaining our records which is such game changer.
    Stephen Catterall
    Head of Training & Competence
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  • ALSTOM logo
  • London North Eastern Railway logo
  • East Midlands Railway logo
  • WH davis logo
  • Chiltern Railways logo
  • Gatwick Express logo
  • HS2 railway logo
  • Scotland Railway logo
  • GB Railfreight logo
  • Merseyrail logo
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Experience and expertise

30+ years

developing leading passenger
transport solutions

  • Market leader in driving efficiency for
    passenger transport operators of all sizes
  • Software innovation driven by an in-depth
    understanding of the passenger transport industry
  • Strong track record of quality delivery and
    high customer satisfaction

Start your transformation journey with our team of experts

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Software support desk

Effortless call logging and real-time support request monitoring. Explore the knowledge database and videos for help and guidance on the use of our applications.

Visit our self-service portal to log your item:

BUS

03330 431101
BusSupport@velociti-solutions.com

RAIL

03330 431101
RailSupport@velociti-solutions.com

The support desks are closed on bank holidays.

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