Omnibus software suite

Driver App Engage

Enhance control and agility through streamlined driver communication and coordination

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Enhancing team communication while reducing business workload
Enhanced communication
Enhanced communication
Reduced administration
Reduced administration
Real-time access and remote sign-on
Real-time access and remote sign-on
Improved team morale
Improved team morale
Connected 24/7
Connected 24/7
Speed and ease of adoption
Speed and ease of adoption

Empower and motivate drivers through improved communication

Making the depot allocator’s life easier, whilst improving the level of control and accuracy of information, is something we take very seriously. Our driver app Engage allows drivers, over the company intranet/internet or mobile app, to view their upcoming work, rota information, holidays and hours worked as well as request exchanges and register availability for overtime. This utility releases allocation staff from questions and administration of information, leaving them free to concentrate on getting drivers on buses.

The driver app can be installed on smartphones, providing drivers with a secure and individual experience to access information about their work, request swaps and receive important updates via push notifications. The driver no longer needs to be at the depot to see what is going on at work, or receive an urgent message or notification.

The app overcomes the limitations of traditional noticeboard systems by granting team members rapid access to their rotas and duties, empowering them with efficient time management capabilities.

Instant notifications serve as a proactive tool, swiftly communicating any adjustments to plans, enabling teams to adapt seamlessly to changing circumstances. By staying informed in real-time, team members can efficiently reorganise their tasks, minimise delays, and maintain service continuity, ultimately enhancing customer satisfaction. This proactive approach not only fosters a culture of flexibility and adaptability but also significantly reduces the potential for disruptions, ensuring smooth operations and maximising productivity.

The app empowers drivers by allowing them to effortlessly request holidays or duty changes, organise shift swaps, and volunteer for overtime. This not only enhances flexibility and work-life balance for employees but also streamlines administrative processes for the business, ensuring optimal staffing levels and operational efficiency.

The app facilitates enhanced communication and involving drivers in the allocation of their work, which not only cultivates heightened morale and job satisfaction but also fosters a deeper sense of ownership and commitment among them. This proactive approach yields tangible benefits for staff retention, as it underscores their value and engagement within the organisation. Operators gain through reduced turnover rates, ensuring operational stability and bolstering customer satisfaction levels.

Streamlining administrative tasks through the automation of requests and enquiries not only alleviates the admin burden on the control room but also empowers teams with faster, more efficient responses to their needs, leading to increased satisfaction and productivity. This optimised approach results in notable reductions in both time and costs, enhancing overall operations and service quality.

  • Staff have their own direct access to rota details
  • Swaps between staff can be requested
  • Holiday dates can be checked
  • Staff can remotely sign on
  • Allocators can send direct messages to staff
  • Instant access to records removing the need to submit requests or disrupt busy allocators
  • Allocators’ time freed up to deal with other work issues such as compliance
  • A low cost direct method of keeping staff informed
  • Removes errors associated with staff copying down duty details from notice boards
  • Weekly hours can be checked against actual paid
  • By providing our drivers with the tools they need for real-time work management and seamless communication, we have fostered a more engaged and motivated workforce. This translates into smoother operations, improved service delivery and ultimately, an enhanced experience for our passengers. The driver app, Engage, is... a catalyst for positive change across our entire organisation. Read the news
    Morgan Stevens
    Operations Director
  • The depot allocation solution simplifies the allocation process whilst providing increased control and accuracy of information. The driver app Engage makes it easy for drivers to request a change to their duties or volunteer for work with a minimum of administrative resources.
    Michael Bishop
    General Manager
  • Drivers love it [the Driver App] because they don’t have to be in the depot or ring up to find out information and it gives greater visibility on the fair allocation of overtime; and our Supervisors and Managers now have more time to focus on new projects.
    Gareth Mead
    Head of Commercial
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  • Transdev logo
  • Roberts Travel Group logo
  • Go Ahead Group logo
  • Ipswich buses logo
  • First Bus logo
  • Stagecoach logo
  • Rowgate group logo
  • National Express logo
  • Reading Buses logo

The bus control room reimagined

The control room is key to a profitable bus operation. It keeps services running smoothly every day and directs critical decisions which can make or break a service. 

However with the wealth of technology at the disposal of controllers presents a challenge in turning all that rich data into insight.

This ebook explores the concept of a single consolidated platform empowering control room teams to make fast and effective decisions to run a reliable and profitable bus operation.

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End-to-end efficiency

Experience and expertise

30+ years

developing leading passenger
transport solutions

  • Market leader in driving efficiency for
    passenger transport operators of all sizes
  • Software innovation driven by an in-depth
    understanding of the passenger transport industry
  • Strong track record of quality delivery and
    high customer satisfaction

See the power of the platform and start your digital transformation journey

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Software support desk

Effortless call logging and real-time support request monitoring. Explore the knowledge database and videos for help and guidance on the use of our applications.

Visit our self-service portal to log your item:

BUS

03330 431101
BusSupport@velociti-solutions.com

RAIL

03330 431101
RailSupport@velociti-solutions.com

The support desks are closed on bank holidays.

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