RailSmart SafeTrack
Safety critical communication
Managing targeted information with confidence and accountability
CONTACT US
Enabling teams to work safely and effectively
Rail operations demand precise and timely communication. Yet, delivering safety critical information to teams, such as drivers and signallers, remains a persistent challenge. Traditional manual methods, such as paper notices and email chains, are prone to oversight, lack guaranteed acknowledgment and traceability, and leave room for miscommunication.
The Rail Accident Investigation Branch has consistently linked missed or unclear communications to safety incidents. Research by the Rail Safety and Standards Board underscores that technology can play a role in bridging these communication gaps.
RailSmart SafeTrack transforms the management of safety critical communication. Its digital, auditable platform ensures messages reach the right individuals promptly, are acknowledged in real time, and provides teams with the information they need to work safely and effectively. This enhances safety, strengthens compliance, reduces operational risk and enables more effective rail operations.
Ensure every safety critical update reaches the right teams, depots and roles. Gain full visibility of delivery and acknowledgment, giving managers confidence while reducing operational risk and maintaining compliance.
Provide workers in safety critical roles, such as drivers and signallers, with instant access to the information they need before every shift. Interactive features including bookmarking, annotating and acknowledging turn information into actionable knowledge, keeping teams prepared, confident and able to act safely.
Send only role-relevant messages to reduce overload and distractions. Real-time notifications and cross-platform access ensure staff have the information they need to work safely and make effective decisions.
Monitor message delivery, engagement and comprehension in real time. Identify gaps before they become incidents, turn communication data into insights, and strengthen operational safety and trust across your network.
Connect communications with competency management to ensure staff access only the information relevant to their roles. Streamlined workflows reduce distractions, maintain process integrity, and support consistent compliance and safety across the organisation.
Latest news and industry insights
Safety critical information management in rail
Safety critical communication underpins safe and efficient rail operations. Yet in many rail operations, essential updates such as emergency speed restrictions (ESRs) are still shared through manual or paper-based processes. This creates gaps, delays and uncertainty.
As the network becomes more dynamic, the ability to deliver the right information to the right people at the right moment is now essential.
This ebook explores how safety critical information can give train crew clear, timely updates — and provide managers with real-time visibility, confirmation and audit assurance.
[product_button_shortcodeX]
RailSmart suite of solutions
Delivering improved safety, communication and operational efficiency
Experience and expertise
30+ years
developing leading passenger
transport solutions
- Market leader in driving efficiency for
passenger transport operators of all sizes - Software innovation driven by an in-depth
understanding of the passenger transport industry - Strong track record of quality delivery and
high customer satisfaction
