The derailment at Audenshaw, Greater Manchester, in September 2024 highlights critical rail safety lessons for maintaining infrastructure reliability across modern networks. A freight train left the track when the gauge widened on a bridge fitted with a longitudinal bearer system (LBS), causing nine of its 24 wagons to derail. While no one was injured, the incident caused significant damage to the bridge and track, closing the railway for several weeks while repairs were completed. Investigators also noted that at least three similar screw failures had occurred at the same location previously, underscoring the importance of recognising patterns in maintenance activity and acting on lessons from recurring issues.
Understanding the challenge
Incidents like this reveal a broader challenge for the rail sector. As infrastructure ages and traffic volumes increase, maintaining asset reliability relies not only on engineering design and inspection regimes but also on having clear visibility of maintenance activity, workforce capability and emerging operational trends. When lessons from past issues are not easily visible across teams or locations, recurring problems can develop before they are fully understood or addressed. Strengthening organisational insight and assurance is therefore a critical part of improving rail network resilience.
Connecting workforce competence to operational safety
Competency management platforms play a key role in addressing these challenges. By supporting structured competency frameworks, observation visits and ongoing competency cycles for safety critical roles, they help organisations maintain visibility over workforce capability and ensure staff understand not only how tasks should be carried out, but why processes and standards matter. This structured approach allows rail organisations to proactively manage maintenance teams, reinforce best practices and respond to issues before they escalate.
Turning data into actionable insight
Beyond individual competence, the platforms generate operational insight through their data. Organisations can use these insights to identify recurring challenges at specific locations, detect emerging maintenance trends and introduce additional checks, training or oversight where appropriate. In this way, workforce management and operational performance are linked, creating a feedback loop that strengthens assurance across maintenance activities and supports a more proactive approach to rail safety.
Moving towards a resilient rail network
The Audenshaw derailment serves as a reminder that safe and reliable rail operations rely on the seamless integration of workforce competence, operational data and asset performance. By leveraging a competency management platform like RailSmart EDS (Employee Development System) from Velociti Solutions, rail organisations can turn lessons from past incidents into actionable insight and strengthen organisational resilience to prevent future failures. In doing so, risks are managed proactively, lessons are consistently applied and infrastructure safety is continuously enhanced.


